"The products are decent for the quality and the cost but I haven’t been impressed with their location in nibley, UT. All email communications about orders have been confusing. I’ve messaged through Instagram and that’s confusing. They respond repetitively to questions and problems already explained or say something against what was communicated previously. When I go into the store, the employees just look at me or take awhile to even acknowledge me standing there. It’s kind of annoying to feel like I’m interrupting when I’m the customer coming into THEIR storefront. Some employees seem happy to help while other seems irritated, especially the receptionist at the front desk. She can’t even see over the counter it appears to welcome guests. I’ve also asked multiple questions about the blankets and all of the staff doesn’t seem to be as informed as they should about details for each product. So yes, the products aren’t bad but the customer experience is lacking."