Orders

• How to cancel my order?

• Can I edit my order after placing it?

• How do I change my shipping address?

• Can I pick it up in-store?

Shipping

• When will my order ship?

• How can I get Free Shipping?

• How do I track my order?

• The tracking on my order says delivered but I can't find my package?

• Do you ship Internationally?

Returns & Exchanges

• Do you offer returns & exchanges?

• Can I return or exchange a gift?

• What is Free Returns + Package Protection?

Product

• Do your products contain any allergens or toxic ingredients?

• How do I care for my blanket?

• Product Issues

Embroidery

• What is your custom Embroidery?

• What is the processing time for Embroidery?

• Can I return or exchange an embroidered blanket?

• Which blankets do you embroider on?

General

• What warranty will I have on Saranoni products?

• Can I gift a Saranoni Gift Card?

• Will my favorite out-of-stock item be back?

• What payment methods does Saranoni accept?