Wholesale FAQs
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When will my order ship?
Orders typically ship within 2 business days of an order being placed.
- What shipping methods do you offer?
Saranoni offers a variety of shipping options through multiple shipping providers including the US Postal Service and FedEx. The shipping charge on your order is based on the shipping method chosen as well as the weight of your order. US Postal Service Parcel Post does not include tracking.
- How do I track the shipping of my order?
Once your order has shipped, you will receive a shipping confirmation email that will include a tracking number so you can track the progress of your shipment. If you have any questions regarding the status of your order please send us an email at wholesale@saranoni.com or give us a call at 435 755 3200.
- What payment methods are accepted by Saranoni?
The Saranoni website is integrated with PayPal, so you can easily pay for your order with a credit card or debit card. If you don’t have a PayPal account, just click Checkout and use your credit card or debit card to pay. If you click Checkout rather than selecting PayPal your transaction will still be processed through PayPal but you can do so as a guest without creating an account or logging in. If you already have a PayPal account simply login to your existing account to quickly and securely complete your order. And, if you do not already have a PayPal account but would like to create one, you can quickly create one as part of the checkout process. You can then use your PayPal account to make purchases on this site and other sites that support PayPal.
- Is my information secure?
Saranoni does not capture any of your financial information. When payment information is collected you are actually on the PayPal site (although it appears like it is on our site). We have chosen PayPal because they are the leader in online payment processing and provide a secure way to pay for your purchases. Your card information is kept secure by PayPal and is not shared with Saranoni or any other parties. PayPal protects you if there was ever an unauthorized transaction processed through your account.
- What is the order minimum?
For first time orders, the minimum is $150.00. The re-order minimum after that is $100.00.
- What do Saranoni products retail for?
The Minimum Allowable Advertised Price (MAAP) for each product is two times the wholesale price. For example, you can purchase a Receiving blanket for $19.50 and then retail the blanket for $39.00 or more.
- Are the product images available to me for my website?
